Synchronisation with one source of truth
For each kind of record we establish which system owns it, and every other system follows. Conflicts get resolved by rule instead of by whoever saved last.
Systems Integration AI
One operation, not seven systems.
CRM, ERP, scheduling, billing and communications, synchronised.
The challenge
Every tool you bought works. What does not work is the space between them: the customer whose address is right in two systems and wrong in three, the job scheduled but never invoiced, the answer that exists in a system the person answering cannot see.
Teams patch the gaps with exports, swivel-chair re-entry and tribal knowledge. The patch costs more every year, and it walks out the door with the person who maintains it.
What we deliver
Events that trigger work
A closed deal opens the onboarding. A finished job raises the invoice. A missed payment pauses the schedule. The handoffs between systems become automatic instead of remembered.
Intelligence at the seams
Where records do not match cleanly, matching and dedupe logic does the reconciling that used to be someone’s spreadsheet afternoon, and flags only the cases that genuinely need eyes.
A map of the whole thing
Every flow documented: what moves, when, and which system wins a conflict. The integration outlives its builder, which is the difference between infrastructure and a patch.
Integration with your systems
The system works inside the technology you already run. These are the classes of system it connects with; the named list for your exact stack is confirmed in the scoping document.
Connects with
- Customer relationship management (CRM)
- Enterprise resource planning (ERP)
- Scheduling and dispatch
- Billing and payments
- Communications and messaging
- Data warehouses
Case studies
Our case studies are published on the VSI Technologies site, where every figure carries its source, period and method of calculation.
Implementation timeline
Four weeks from scoping to production, including what we need from you at each step.
- 01Week 1
Scope
We map the process, the volumes and the systems it touches, then fix the price and the boundary of what the system may do on its own.
You provide: An hour with the person who owns the process, and a list of the systems involved.
- 02Week 2
Build
The system is built against your real data in a staging environment, connected to copies or sandboxes of your systems.
You provide: Sample records and one person empowered to answer questions inside a day.
- 03Week 3
Prove
It runs alongside the manual process. We compare outputs, tune the exceptions, and review the log together.
You provide: Feedback on the exceptions the log surfaces.
- 04Week 4
Ship
Production cutover with monitoring, alerting and the kill switch live, plus handover training for your team.
You provide: The go decision, made on the evidence from week three.
Frequently asked questions
We have been burned by integration projects that never ended.
Integration projects sprawl when the scope is "connect everything." Ours is one flow at a time, each shipped to production before the next starts, so value arrives weekly instead of at a distant go-live that keeps moving.
Our main system is old and has no modern interface.
Legacy systems are the normal case, not the exception, and this is where being an infrastructure company matters. There is nearly always a supported path: database-level access, file exchange, or a controlled automation layer. Scoping names it before you commit.
What happens when one of the connected tools changes?
Connected systems are monitored, and a change that breaks a flow raises an alert with the failure queued for replay. The work waits; it does not vanish.
Pricing, scoped to your engagement
Every engagement is quoted in writing at the scoping stage, against your volume and your systems. The order request takes a few minutes and gives us what we need to scope accurately; if the investment does not make sense at your size, we will tell you on the first call.